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d7bet collects only the account and payment information needed to run your wallet, process transactions through bKash, Upay or Bank Transfer, and keep your session consistent across devices. Access to this platform and the protections described here depend on your local law and eligible region.
When you open an account with us, we collect the details you submit during registration — your name, contact information and the payment method you choose, whether that is bKash, Upay or Bank Transfer. We also collect session data: which device you used, the browser type, your approximate region and the pages you visited. This information helps us show you the right account view, confirm that a deposit came from your registered wallet, and flag any access that does not match your usual pattern. We do not sell your personal data to third parties. We share data with payment processors only to the extent required to complete a transaction you initiated — for example, passing a bKash reference number to confirm a deposit, or forwarding a Bank Transfer request to the receiving institution. Analytics partners receive aggregated, non-identifying data to help us understand how the site performs on mobile devices across different connection speeds. All data handling is subject to the applicable laws and regulations in your eligible region; where local law requires a specific consent or disclosure step, we follow that requirement. If you have questions about how your data is used, the contact routes listed in the Support section of this page are the correct place to start.
This policy applies to every interaction you have directly with d7bet — from account creation through to payment and support. Some areas fall outside what we can govern, and we want to be clear about those boundaries so you know where our responsibility ends and another party's begins.
Any information you enter when creating or updating your account — login credentials, contact details and identity verification documents — falls within this policy. We control how that data is stored and who can access it inside our systems.
Data passed through bKash, Upay or Bank Transfer to complete a deposit or withdrawal is covered here as far as our handling goes. The payment provider's own privacy terms apply to the portion of the transaction that runs through their network.
Cookies we set on your browser to keep your session active or remember your preferred language are part of this policy. You can adjust cookie preferences through your browser settings; some features may not work as expected if session cookies are blocked.
Links to external sites, payment app interfaces and any third-party tool you reach from our pages are not governed by this policy. We recommend reading the privacy notice of any external service before submitting personal details there.
You have practical options when it comes to the data we hold about your account. Reviewing your stored details is straightforward: log in and open the Account section, where your registered name, contact information and linked payment methods are displayed. If anything is incorrect — a mistyped phone number, a name that does not match your bKash wallet, or an outdated email address — you can update it directly from that screen or contact our support team to request a correction. You can also ask us what data we hold about you; send a written request through the email route listed in the Support section and we will respond with the relevant records. Where local law in your eligible region grants you the right to request deletion of certain data, we will assess that request against our legal retention obligations and reply accordingly. We aim to handle all such requests in a reasonable time, though we cannot commit to a specific processing window without knowing the complexity of the request.
Log in and open the Account section to see your registered details, payment methods on file and any identity documents you have submitted. Everything stored against your profile is visible from that single screen.
Update a contact number, email address or linked wallet directly inside Account Settings. For changes that affect identity verification — such as a name correction — contact support with the relevant documentation.
Send a written request to the email address listed in the Support section. We will compile the personal data held against your account and respond through the same channel, subject to any legal constraints in your region.
If something in this policy is unclear or you believe your data has been handled incorrectly, reach out via the published support routes. We will investigate and reply with a clear explanation of the steps taken.
If you need to ask a question about your data, request a correction or flag a concern about how information was handled, use the routes below. We ask that you include your registered account email and a short description of the issue so we can locate your record and respond accurately.
Send your privacy-related question or data request to the support email address published in the Contact section of this site. Include your account email and the specific detail you are asking about.
Open the live chat widget available on the site when you are logged in. For data or privacy questions, the agent will escalate to the relevant team and confirm a follow-up channel with you.
For straightforward corrections — phone number, email or linked wallet — the Account Settings screen inside your logged-in profile lets you make changes directly without contacting support.
Our approach to data handling is shaped by the information we actually need to run your account. We do not collect data we have no use for, and we do not retain it longer than necessary under the applicable rules in your eligible region.
We use session cookies to keep you logged in across pages and to remember your device. Persistent cookies used for analytics collect only aggregated data. You can clear or block cookies in your browser, though session-dependent features like your account wallet view may be affected.
Access to your account data inside our systems is restricted to staff who need it to process a transaction, handle a support request or investigate a security concern. We do not expose full payment credentials — bKash numbers, bank details — outside the transaction flow they belong to.
We keep your account records for as long as your account is active and for any period required by law or regulation in your eligible region after it closes. Payment transaction records may be held for a longer period to satisfy financial record-keeping obligations. When retention is no longer required, data is deleted or anonymised.
When we update this privacy policy, the revised version is published on this page with a note indicating the change. Continued use of your account after a policy update means you have seen the revised terms. If a change materially affects how we handle your data, we will notify you through your registered contact details.
Below are the questions we receive most often about how your data is handled on d7bet. If your question is not here, contact us through the support routes listed above.
We collect the name, email address, phone number and payment method you submit during registration. If your chosen method is bKash or Upay, we store the wallet number linked to your account. Bank Transfer registrations include the account name and number you provide.
No. Your bKash or Upay wallet number is stored against your account record and used only to match incoming deposits to the correct account. It is not displayed to other users, shared on any public part of the site, or passed to any third party outside the payment processing flow.
Yes. You can submit a deletion request through the email support route. We will assess it against legal retention requirements in your eligible region — some transaction records must be kept for a defined period under financial regulations — and confirm what can be deleted and what must be retained.
Session cookies keep you logged in as you move between pages. Analytics cookies help us understand how the site loads on different devices and connection speeds; these use aggregated data only. You can block or clear cookies in your browser settings, though session-dependent features like your account wallet may not work correctly.
Use the email support route or live chat listed in the Support section of this page. Include your registered account email and a clear description of the concern. We will investigate and respond through the same channel with details of any action taken.
This policy applies to your use of d7bet wherever the platform is accessible to you. Whether the platform is available in your specific region depends on local law and eligible regions. If access is permitted where you are, the data handling described here applies to your account.